{"id":837,"date":"2025-07-18T08:41:06","date_gmt":"2025-07-18T14:41:06","guid":{"rendered":"https:\/\/trackerlogic.net\/?page_id=837"},"modified":"2025-07-18T08:52:29","modified_gmt":"2025-07-18T14:52:29","slug":"service-providers","status":"publish","type":"page","link":"https:\/\/trackerlogic.net\/index.php\/service-providers\/","title":{"rendered":"Service Providers"},"content":{"rendered":"\n<p><strong>Our Service Providers<\/strong><br><em>Last updated: July 18, 2025<\/em><\/p>\n\n\n\n<p>At Tracker Logic Inc., we work with trusted third-party service providers to deliver, maintain, and improve our GPS tracking and telematics services. These providers help us operate securely, process payments, send notifications, and ensure a reliable experience for our customers.<\/p>\n\n\n\n<p>All service providers are contractually obligated to protect your data and process it only as necessary to deliver their services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udccd Mapping &amp; Geolocation<\/h2>\n\n\n\n<p>We use mapping services to provide accurate GPS tracking, route optimization, and map rendering in our telematics dashboard:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>OpenFreeMap<\/strong> \u2013 Open-source mapping and navigation.<\/li>\n\n\n\n<li><strong>LocationIQ<\/strong> \u2013 Geocoding and reverse geocoding services.<\/li>\n\n\n\n<li><strong>OpenStreetMap<\/strong> \u2013 Community-driven maps for route data.<\/li>\n\n\n\n<li><strong>OpenTopoMap<\/strong> \u2013 Topographic map layers for route planning.<\/li>\n\n\n\n<li><strong>Google Maps<\/strong> (Road, Satellite, Hybrid) \u2013 For detailed map visualization and traffic data.<\/li>\n\n\n\n<li><strong>In Progress:<\/strong> AutoNavi and Ordnance Survey integrations.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb3 Payment Processing<\/h2>\n\n\n\n<p>To securely process payments for subscriptions and services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Moneris<\/strong> \u2013 Handles payment transactions and credit card processing.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u2601\ufe0f Hosting &amp; Backups<\/h2>\n\n\n\n<p>To host our services and securely store customer data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DigitalOcean<\/strong> \u2013 Primary hosting provider for our servers and telematics infrastructure.<\/li>\n\n\n\n<li><strong>Wasabi<\/strong> \u2013 Encrypted backup storage in Canadian data centers.<\/li>\n\n\n\n<li><strong>Ottomatik<\/strong> \u2013 Backup management and automation (does not store customer data).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd12 Security &amp; Authentication<\/h2>\n\n\n\n<p>For account security, authentication, and system integrity:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Auth0 (by Okta)<\/strong> \u2013 Provides OpenID authentication and multi-factor security for customer accounts.<\/li>\n\n\n\n<li><strong>RoboShadow<\/strong> \u2013 Conducts external security testing and vulnerability scanning.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udce3 Notifications<\/h2>\n\n\n\n<p>To send alerts and system notifications:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Telnyx<\/strong> \u2013 Provides SMS delivery for vehicle alerts and notifications.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udfa7 Customer Support &amp; Business Operations<\/h2>\n\n\n\n<p>For customer support and internal operations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Freshdesk<\/strong> \u2013 Manages support tickets and customer service communications.<\/li>\n\n\n\n<li><strong>Odoo (Hosted)<\/strong> \u2013 Used for business management and invoicing.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd04 Updates to This List<\/h2>\n\n\n\n<p>We may update this list as our service providers change. The most recent version is always available on this page.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcde Contact Us<\/h2>\n\n\n\n<p>If you have questions about our service providers or how your data is handled, contact us at:<br>\ud83d\udce7 <a>privacy@trackerlogic.net<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Service ProvidersLast updated: July 18, 2025 At Tracker Logic Inc., we work with trusted third-party service providers to deliver, maintain, and improve our GPS tracking and telematics services. These providers help us operate securely, process payments, send notifications, and ensure a reliable experience for our customers. 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