Tracker Logic Inc.

Privacy Policy

Privacy Policy for Tracker Logic Inc.

Effective Date: July 21, 2025

At Tracker Logic Inc., we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information.

Who We Are

Tracker Logic Inc. is a Canadian-owned and operated GPS tracking and fleet telematics provider. Our website address is: https://trackerlogic.net.

Information We Collect

We collect and process the following types of information:

Media Uploads: If you upload images to our website or dashboard, avoid uploading images with embedded location data (EXIF GPS), as visitors may download and extract this information.

Comments: When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

Account and Tracking Data: For customers using our GPS and telematics services, we collect vehicle location data (GPS coordinates), driving behavior (e.g., speed, braking), and fleet analytics (e.g., mileage, route optimization). This data is collected solely to provide and improve our services.

Cookies

We use cookies to enhance your experience and provide essential functionality:

  • Login Cookies: To keep you logged in and remember your preferences.
  • Telematics Dashboard Cookies: To store user preferences such as map settings, vehicle filters, and report configurations.
  • Comment Cookies: If you leave a comment, you may opt-in to save your details for future use.

For more information, please see our Cookie Policy.

Embedded Content

Pages on our site may include embedded content (e.g., maps, videos). Embedded content from other websites behaves as if you visited the other site directly and may collect data, use cookies, and monitor your interactions.

How We Use Your Data

Your data is used to:

  • Provide GPS tracking and fleet management features
  • Optimize routes and generate fleet analytics
  • Send alerts and system notifications
  • Maintain account security and manage authentication
  • Process payments and manage subscriptions

Who We Share Your Data With

We do not sell your data to third parties. However, to operate our services, we work with trusted third-party service providers for:

  • Mapping and geolocation
  • Payment processing
  • Hosting and backups
  • SMS alerts and system notifications
  • Authentication and multi-factor security
  • Customer support and business operations

A full, up-to-date list of our service providers is available here: Service Providers.

All providers are contractually obligated to protect your data and process it only for the purposes of delivering their services.

How Long We Retain Your Data

  • Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
  • Tracking Data: Retained for the duration of your subscription. Upon cancellation, data may be kept for up to 12 months to comply with legal or regulatory requirements or as agreed in your contract.
  • Accounts: Personal information in your user profile is retained until you delete your account.

Your Data Rights

You may request to:

  • Access Your Data: Receive a copy of the personal data we hold about you.
  • Erase Your Data: Request deletion of your personal data, except where we are required to retain it for legal or operational reasons.
  • Data Portability: Request an export of your fleet data.

To exercise these rights, contact us at: privacy@trackerlogic.net.

Data Breach Notification

In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Privacy Commissioner of Canada, as required under PIPEDA.

Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect data from children under 16.

Where Your Data Is Processed

GPS and vehicle data are processed on secure servers hosted in Canada. Some data may be processed by third-party service providers located outside of Canada. These providers are contractually required to provide adequate safeguards for your information.

Security Measures

We employ industry-standard security practices including:

  • Encrypted communications (SSL/TLS)
  • Role-based access controls
  • Regular security audits and compliance reviews

Related Legal Agreements

When using our mobile applications and services, additional terms apply. Please review:

By downloading, installing, or using Tracker Logic mobile applications, you agree to be bound by the End User License Agreement in addition to this Privacy Policy.

Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted above.

Contact Us

For questions about this policy or your data, contact:
📧 privacy@trackerlogic.net